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7/07/2011

The Problem With Online Product Reviews



I got this rejection trying to post my review on the Lowes website:
"Your opinion on 24-1/2" Cognac Weston Bath Vanity with Top is important to us and the Lowes.com community.  Unfortunately, we cannot post your review because it contains one or more of the following types of unsuitable content:


Critical comments not related to the product being reviewed
Obscenities, discriminatory language or other language not suitable for a public forum
Advertisements, spam content or references to other products, promotions or competitor websites
Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
We encourage you to resubmit your review after reading through our guidelines. Thank you for being an active member of the Lowes.com community.
Sincerely,


The Lowes.com Team"


My Rejected comments:
When the plumbers opened the carton, the bottom section of the vanity literally fell apart on the lawn. The cheap staples that had been used to fasten the sides and back had become loose during shipping and the fall-apart-icle boards lay in a jumble in the grass.

The plumbers had already attached the faucet to the vanity top, and it would have meant yet another delay and install appointment, so I decided not to return it. Using wood support blocks and real nails they managed to reconstruct the vanity so it would be useful.

The box says "assembled in the USA" If that is true, we should be ashamed. It is no wonder then that the 3rd world is kicking our butts for quality manufacturing.
I am appalled that Lowe's would offer a product of such flimsy and poor construction at any price.
Needless to say, I will be shopping elsewhere for fixtures for my downstairs bathroom project.


So much for trusting online product reviews.  They will not publish THE TRUTH!

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